General Terms and Conditions of
1.1 Enrollment for the courses may be completed by completing the online application form, email or the contact telephone number provided.
1.2 Participation in the courses is guaranteed after confirmation of an ordered payment by Rila Academy EOOD.
1.3. In case of impossibility to provide a service, Rila Academy EOOD reserves the right to cancel the course.
1.4 The student may pay the cost of the services ordered using one of the options listed on the website. Payment is possible on the site by the following methods:
Cash on Delivery
Credit or debit card
Through PayPal's payroll system
1.5 If the student chooses a payment method involving a third party payment service provider, the student may be bound by the terms and conditions and / or fees of such third party.
1.6 Rila Academy EOOD shall not be liable if a payment method involving a third party payment service provider is not available or otherwise inoperative for reasons that cannot be attributed to Rila Academy EOOD's fault.
1.7 Volunteer Option
When a trainee chooses to attend a course with a volunteer option and is approved by Rila Academy EOOD for the course, he or she is obliged to volunteer for Rila Academy EOOD within 60 days after the completion of the course. 4 working days or 32 working hours. The student is obliged to submit a report of a completed activity, which must be approved by Rila Academy Ltd.
2.1 Contact with Rila Academy EOOD can be made as follows:
• In writing, sending a letter to the address for pursuing the activity.
• By filling in the appropriate contact form on the Academy's website.
• By e-mail, sending a message to the email address of Rila Academy EOOD: or by telephone +359 87 958 8653;
3. Cancellation and replacement
3.1 The trainee has the right to withdraw from the contract without giving a reason, without owing compensation or penalty up to 14 days before the start of the course.
3.2 In order to exercise its right under this clause, the student must unambiguously notify Rila Academy EOOD of his cancellation of the contract using the indicated email or withdrawal form, which can be found on the website of Rila Academy EOOD.
3.3 In order to exercise the right of withdrawal, Rila Academy EOOD provides the student with the choice to complete and submit electronically through the website the standard withdrawal form or other unambiguous application. In these cases, Rila Academy EOOD sends the student confirmation of his / her refusal.
3.4 Where, in connection with the execution of the contract, Rila Academy EOOD has incurred expenses and the student has terminated the contract, Rila Academy EOOD has the right to withhold the respective amount for the expenses incurred or to demand their payment.
3.5 The trainee shall not be entitled to withdraw from the contract if the subject of the contract is for the provision of services in which the service is fully rendered and its performance started with the express prior consent of the trainee and confirmation by him that he knows that he will lose the right of withdrawal after the contract is fully executed by Rila Academy EOOD.
3.6 Courses are organized with a minimum number of students enrolled and will be canceled in the absence of a minimum number of students. We reserve the right to modify or cancel courses, change course locations, and substitute teachers. We aim to give at least 3 days’ notice if a course is to be canceled. If we cancel a course, you have the opportunity to transfer to another course, if any, or to receive a full refund of this contract, which will be returned as soon as possible. Rila Academy is not responsible for losses resulting from changes or cancellations of rates other than the price of the course
3.7 If you refuse to participate in the course up to 2 weeks before the start date of the course, you are entitled to a full refund, reduced by an administrative fee of BGN 40. If you cancel your seat less than 2 weeks before the start of the course, you will not be eligible for a refund.
3.8 No refunds will be provided for not attending a course without notifying Rila Academy EOOD of an emergency occurring which impedes your ability to attend the course.
3.9 Rila Academy EOOD has the right, at its sole discretion, without giving notice to unilaterally terminate the contract if it finds that the provided services are being used in violation of the present general conditions, the legislation in the Republic of Bulgaria and the accepted moral norms.
3.10 Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall be terminated upon the termination of the activity of Rila Academy EOOD or the termination of the maintenance of its website.
3.11 Except as indicated above, either party may terminate this contract by giving one week's notice to the other party in the event of default on the contract.
4.1 In circumstances that prevent the instructor from taking the course such as illness, other professional engagements or unforeseen circumstances, the date of the course may be changed. If one of the students is unable to attend the new course date, a full refund will be provided.
4.2 Changes in course content may occur without notice, first and foremost to the benefit of the student.
5.1 We provide a course certificate at the end of each course. You should attend all the crafts and complete your project, if applicable.
5.2 If you have lost your certificate or need another copy of your certificate, we can issue you a duplicate certificate for BGN 20. Rila Academy Ltd. is not responsible for any incorrect names of the student.
6.1 The Association reserves the right to suspend access to certain material or the entire site for an unlimited period of time, planned or incidental, without being liable for any damages that may occur as a result of the suspension.
7. Conditions for change
7.1 The Association reserves the right to change or update the terms and conditions of the Website, as and when it deems it necessary. The General Terms and Conditions published on the Platform are considered to be relevant.
8.1 Intellectual property rights in all materials and resources, such as written texts, audio and video content, graphic images, photographs, schemes, drawings, sketches, program code and the like located on the Rila Academy EOOD website (including available databases) ) are subject to protection under the Copyright and Related Rights Act, belonging to Rila Academy EOOD. For this reason, the student may use the materials provided to him solely for the purposes of his studies at Rila Academy EOOD, which is for Jen discontinue their use after termination of the contract between the parties. In connection with the protection of the foregoing intellectual property objects, the Student shall not be entitled to display, advertise, reproduce, use, store, translate, process, publicly display and / or copy, in whole or in part, any material provided to him, without the prior written consent of Rila Academy EOOD.
8.2 In the case of copying or reproduction of information beyond what is permissible, as well as in any other infringement of intellectual property rights over the resources of Rila Academy, Rila Academy EOOD has the right to claim compensation for the direct and indirect damages suffered in full.
8.3 Unless specifically agreed, the student may not reproduce, modify, delete, publish, distribute or otherwise disclose information resources published on the website of Rila Academy EOOD.
8.4. Rila Academy EOOD reserves the right to suspend access to the services provided. Rila Academy Ltd. has the right, but not the obligation, at its own discretion to delete information resources and materials published on its site.
8.5 During training at the Rila Academy, the curator will have access to a variety of materials, including written texts, audio, and video content, graphic images, photographs, diagrams, drawings, sketches, program code and the like. These materials are protected objects of intellectual property according to the Bulgarian legislation, the carrier of which is "Rila Academy" Ltd. For this reason, the trainee may only use the materials provided to him for the purposes of his studies at Rila Academy EOOD, and he is obliged to cease their use after termination of the contract between the parties. In connection with the protection of the foregoing intellectual property objects, the Student is not entitled to display, advertise, reproduce, use, store, translate, process, publicly display and / or copy, in whole or in part, the materials provided to him, without the prior written consent of Rila Academy EOOD.
9.1 Rila Academy EOOD guarantees that the sending of messages to the student is only possible after an explicit request from the student through the special contact form. After the latter registers his e-mail address in the special contact form, the student agrees to receive notices of new materials published on the Platform and other current information about the project.
9.2 The trainee has the right at any time to refuse to receive the messages on the Platform e-newsletter via a denial email to Rila Academy EOOD.
9.3 The Association reserves the right to contact the student for the purpose of consultations/surveys related to the quality of the information provided.
The surveys/surveys referred to in this point may be conducted through the virtual environment, and in particular some of the Association's digital/online channels in connection with the Platform, and in various physical ways, including, but not limited to, brochures, newsletters, cards, questionnaires, polls, etc.
The purpose of the surveys/questionnaires is to improve the materials provided on the Platform and the level of the project.
10. Additional conditions
10.1 With the conclusion of the training contract, the student:
undertakes not to undermine the prestige and authority of Rila Academy EOOD with its conduct and words;
declares that he or she is 18 years of age or, if not, has the approval of his or her parents and can share the information he/she requires when concluding the training contract;
undertakes to provide written consent from his or her parents if they are under 18;
agrees not to preach or incite political, religious, racial, ethnic or national enmity and hatred;
undertakes to be diligent, to participate regularly in the training activities, to work diligently in order to make the most of the training activities and to facilitate the smooth running of the learning process;
undertakes to comply with the internal rules for training at Rila Academy EOOD, which rights are contained in the contract signed by the student. In case of detection of any of the above or the following violations and / or demonstrative and offensive behavior before, during and after the lectures by a student, the team of Rila Academy EOOD has the right to unilaterally and immediately remove the student from all courses. In this case, the contract concluded between Rila Academy EOOD and the trainee is terminated, and the trainee is not entitled to any claims against Rila Academy EOOD. In case of unlawful violations, the team of Rila Academy EOOD has the right to alert the relevant authorities.
10.2 By using the Rila Academy EOOD Training System (Online Learning and Communication Resources), the student agrees:
not to distribute content that is illegal, obscene, infringes the copyright of their media, promotes commercial products, or threatens other students in any way;
respect the copyright of all materials of Rila Academy EOOD;
that its profile and results in social networks related to training can be viewed and used by Rila Academy EOOD for educational purposes or for recruitment purposes;
that Rila Academy EOOD has the right to unilaterally change the content of the courses, their program, and requirements; to introduce new courses or remove lectures and courses;
that Rila Academy Ltd. has the right to restrict access to all materials and courses that are not intended for public use;
that Rila Academy Ltd. has the right to send participants information related to trainings, seminars, and other new initiatives, etc.
10.3 In the event that Rila Academy EOOD suffers any harm as a result of the acts or omissions of students who have concluded a training contract or as a result of the actions and / or omissions of students during the free preparatory training levels, students are shall be obliged to fully compensate Rila Academy EOOD. In the event that as a result of the actions or omissions of students, third parties make claims to Rila Academy EOOD, the particular student or students due to whose actions or omissions the claims are made shall be obliged to compensate and be fully liable to the third party.
10.4 In the event that Rila Academy EOOD suffers any harm as a result of the acts or omissions of students who have concluded a training contract or as a result of the actions and / or omissions of students during the free preparatory training levels, students are obliged to fully compensate Rila Academy EOOD. In the event that as a result of the actions or omissions of students, third parties make claims to Rila Academy EOOD, the particular student or students due to whose actions or omissions the claims are made shall be obliged to compensate and be fully liable to the third party.
11.1 The prices of the services offered are those indicated on the website of Rila Academy EOOD at the time of ordering, except in case of obvious error.
11.2 The prices of the services include VAT, in cases where its charging is provided.
11.3 Rila Academy EOOD reserves the right to change the prices of the services offered on the site at any time and without notice, and such changes will not affect orders already made.
11.4 Rila Academy Ltd. may provide discounts for the services offered on the site, in accordance with the Bulgarian legislation and rules established by Rila Academy. The rules applicable to such discounts are available at the place where the discount is displayed. Discounts can be provided in various forms (eg promotions, loyalty discounts, provided individually, on a random basis or as a result of participating in a competition or client survey).
12. Legal information
12.1 By using the Platform and the information contained therein, the student expresses his / her unconditional agreement with these General Terms and Conditions, against which he/she is entitled to use the Platform free of charge for personal and non-commercial purposes.
13. Rescue clause
13.1 The Parties declare that, if any of the clauses of these General Terms and Conditions prove invalid, this will not invalidate the entire contract or other parts of it. The invalid clause will be superseded by the statutory norms of the law or established practice.
14. Amendment of the General Terms and Conditions
14.1 Rila Academy Ltd. is obliged to notify the Consumer of any change in these General Terms and Conditions within 7 days from the occurrence of this circumstance at the email address indicated by the student.
14.2 If the student does not agree to the changes in the general terms and conditions, the student has the right to withdraw from the contract without giving a reason and without owing compensation or penalty. In order to exercise this right, the student must notify Rila Academy EOOD within one month of receiving the notification under the preceding article.
14.3 In the event that the student does not exercise his right to withdraw from the contract in accordance with the procedure laid down in these General Terms and Conditions, the amendment shall be deemed accepted by the student without objection
15. Applicable law
15.1 All issues not settled by these General Terms and Conditions shall be governed by the provisions of the effective legislation of the Republic of Bulgaria.